You and Your Mindset

PPPA Guide to Building influence in the Assistant role

This guide is designed to help Assistants progress in the career, build influence and manage the relationship with their colleagues.

GUIDE: Preparing for a new Personal or Executive Assistant Job

Wherever you are in your Assistant career, influencing skills are vital to be successful in the role. Moving people forward, getting colleagues to listen to your thoughts and ideas, being taken seriously and seen – influence is needed in all of these scenarios.

What is influence, and why is it a must-have for Assistants? In the workplace, Assistants have to be persuasive. Assistants don’t necessarily have the authority or job title to tell people what to do. But, they do often have to get people to do the things they ask. So, that requires the ability to be persuasive and hold a level of influence. Many Assistants struggle with this concept. They often have to work hard to be heard in meetings, to have their opinions and thoughts actioned.

I don’t know how many times in my career I have suggested something in a meeting without any action taken, for it to be recommended by someone else a short while later and the idea acted upon.

It is frustrating, but you can change that behaviour if you have the drive to do so. In this guide, we are going to cover a lot of ground. This guide – Building Influence in the Assistant role, is segmented into five chapters that cover different areas of influence and how Assistants can develop their persuasion skills so that they are seen and heard in all aspects of their role.

Here are the topics we are going to cover.

Chapter one: Working with people
Building influence comes when you learn how to work with people, get the most out of their character and understand their behaviours. In chapter one, we will cover the steps Assistants need to take to build their influence.


Whether or not you play along with office politics or you run a mile. Assistants need to understand and navigate politics in the office.


Improve your performance at work by understanding the personality types around you and how you can collaborate effectively with those you work with.


Communication is an essential skill for Assistants to master, particularly when it comes to building their influence. In this chapter, we will cover the communication skills you need to influence those around you.


Working collaboratively with other Assistants in your organisation will help build your influence, especially if you work together as a team and share your knowledge and successes.

Ready to get started?

Chapter One

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An online course that teaches Assistants how to navigate office politics, create a successful mindset, and develop the soft skills needed as a modern-day Assistant.

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