Elevate Your Career and Become an Indispensable Asset to Your Executive

Elevate Your Career and Become an Indispensable Asset to Your Executive

The ultimate system to grow your professional skills, deepen your Executive relationships and secure your place as an invaluable team member.

What is the Managing Up and Working in Sync with Your Executive Online Course?

The Managing Up and Working in Sync with Your Executive course is the platinum-standard online training experience for Personal Assistants, Executive Assistants and Administrative Professionals who want to excel in their roles and build meaningful, impactful careers.

Whether you’re new to the Assistant role or looking to elevate your existing position, our step-by-step training equips you with all the tools and support you need to fast-track your professional growth—saving you years of navigating office politics and trial and error. We’ve empowered thousands of Executive Assistants across diverse industries and multiple countries to become indispensable assets to their Executives and achieve lasting career satisfaction. We’d be honoured to help you, too.

What is the Managing Up online course?

Whether you’re stepping into the role of an Assistant for the first time or looking to elevate your existing position, this course is your roadmap to becoming an indispensable asset to your Executive and your organisation. With our comprehensive, easy-to-follow training modules, you’ll accelerate your career development while bypassing years of complicated office politics and costly mistakes.

  • Video-based lectures with world-leading tutors

  • Copy-and-paste swipe files, checklists, resources & templates

  • Certificate delivered on completion of the course

  • We update the course, And with LIFETIME access, you get every single future update dropped directly into your library – free of charge.

Ready to Elevate Your Role as an Executive Assistant?

Picture a workday where you’re not buried under a mountain of emails, where your exceptional communication skills make you the first point of contact for all things executive, and where you’re so invaluable that everyone—from your Executive to your colleagues—depends on you. Sound too good to be true? It’s not. It’s your new normal after completing the Managing Up and Working in Sync with Your Executive course.

Managing Up and Working in Sync with Your Executive

Are you a newcomer to the Assistant role and feeling swamped?

If you’ve recently entered the world of executive assistance and are drowning in a sea of tasks, emails, and meetings, you’re not alone. But it doesn’t have to be this way. Our course is designed specifically for people like you, offering a strong foundation in effective communication, time management, and strategic thinking.

Are you an experienced Assistant looking to elevate your skills?

If you’ve been in the role for some time, you might feel like you’re in a rut, using the same strategies and tools you’ve relied on for years. Our course isn’t just for beginners; it’s a goldmine for seasoned Executive Assistants. We delve into advanced modules that explore cutting-edge strategies and techniques that are reshaping the role of the modern Executive Assistant.

Want to master managing your Executive’s time, energy, and focus?

If you’ve ever thought, “There has to be a more efficient way to handle this,” you’re absolutely correct. Our course introduces you to the psychology and strategy behind managing not just tasks but also your Executive’s mental and emotional state, making you an indispensable asset.

Looking to modernise your skill set and propel your career forward?

Streamline tasks so effectively that you free up time for creative contributions to your team. Whether it’s mastering the art of strategic meetings, becoming proficient in managing up, or learning how to work in perfect sync with your Executive, this course equips you with the skills to make it happen.

Words of praise from past students

They did it. So can you.

“The abundance of tips, tricks, advice and valuable information. I have used so many of them in my role. Everything I’ve read and learned has broadened my knowledge and provided me with essential tools to implement in my role. Thanks to your helpful information, I have only been in my role for two months and already feel confident.”
- Murielle (Melbourne, Australia)

“PPPA is one of the best companies offering training for administrative professionals. Their training is filled with gold nuggets of insider knowledge, and their list of virtual training is tailored to the needs of Assistants worldwide. I highly recommend any of their materials as it has made a huge difference in my career.”

Paula (Alberta, Canada)

“Practically Perfect PA is the first place I go for training, guidance and advice for my role, which gives me the skills and confidence I need to progress in my career.”

Katy (Cambridge, UK)

Don’t let budget approval stop you from enrolling

If you want to take the course but are unsure how to ask your Executive or L&D department to cover the cost of the course, don’t worry, we have you covered. Download our business case. The document has helped 100s of Assistants ask their organisations to cover the course fees and enrol in the Managing Up Online Course.

    What will you learn in Managing Up Online Course?

    The Managing Up Online Course offers comprehensive strategies for Assistants to align with Executives, enhance productivity, and excel in senior roles, covering fundamentals, task management, Executive synchronization, and strategic thinking.

    Demystify the art of “managing up”

    Teaching you how to communicate effectively with your Executive. Say goodbye to misunderstandings and hello to a harmonious working relationship.

    • Master the Language of Leadership: Learn the specific phrases, cues, and communication styles that resonate with Executives. Understand how to present ideas and feedback in a way that aligns with their strategic vision, making you a trusted advisor rather than just an assistant.

    • Active Listening and Emotional Intelligence: Develop your active listening and emotional intelligence skills to better understand your Executive’s needs, even when they’re not explicitly stated. This will enable you to anticipate issues before they become problems and offer solutions that make you indispensable.
    Managing Up and Working in Sync with Your Executive
    Managing Up and Working in Sync with Your Executive

    Strategies for Meeting and Exceeding Expectations

    Struggling to meet your Executive’s demands? Our course provides actionable strategies for not just meeting, but exceeding expectations, making you an indispensable asset to your team.

    • Prioritisation Techniques: Learn how to effectively prioritise tasks and projects in alignment with your Executive’s goals and objectives. By mastering the art of prioritisation, you’ll be able to focus on what truly matters, ensuring that you consistently meet and exceed expectations.
    • Proactive Problem-Solving: Gain the skills to identify potential challenges before they escalate into issues. Proactively presenting well-thought-out solutions will demonstrate your value and foresight, further solidifying your role as an indispensable team member.

    Build a Strong Partnership with Your Executive

    Our course goes beyond the basics and dives into how to work in sync with your Executive. You’ll learn how to anticipate their needs, align your goals, and build a partnership that benefits both of you.

    • Two-Way Feedback Mechanisms: Discover how to establish open channels of communication for constructive feedback, both giving and receiving. This two-way feedback loop will help you and your Executive continuously improve and adapt, making your working relationship more dynamic and effective.

    • Strategic Alignment: Learn how to align your tasks and projects with your Executive’s broader strategic goals. By understanding the bigger picture, you’ll be able to contribute more meaningfully to your Executive’s success, thereby strengthening your partnership.

    Managing Up and Working in Sync with Your Executive

    Get Started Now

    Don’t let this opportunity pass you by. Enrol now and take the first step toward managing up and working in sync with your Executive.

    The Full Managing Up and Working in Sync with your Executive Online Course Curriculum

    Enrol in the Managing Up Online Course, where you’ll master the art of Executive alignment, learn advanced productivity strategies, and pave your way to a Senior Assistant role.


    The Three C’s: Connection, Commitment, Confidence (10:21)

    Matching, meeting and exceeding expectations (32:04)

    Strategic meetings with your Executive (21:28)

    How to ensure your one-to-one meeting with your Executive is always on the schedule (16:06)

    Case Study: Providing feedback and managing up (17:33)

    BONUS: Working as a Linchpin Assistant (22:46)

    TEMPLATE: Communication Preferences


    What does it mean to manage up? (39:51)

    How to manage your Executive’s energy, focus and mindset

    Case Study: Supporting your Executive’s resilience and managing up

    PROCESS: Creating a time audit for your Executive

    CHECKLIST: Meetings your Executive should have in their yearly schedule

    CHECKLIST: Meetings your Executive should have in their yearly schedule


    Working in the inner circle and making your Executive successful

    Are you ready to work in partnership with your Executive?

    Improving workflow with your Executive (31:43)

    Asking questions and getting the information you need (13:45)

    Case Study: Working in partnership with your Executive (05:37)

    Creating a user manual for your Executive (22:53)

    TEMPLATE: Questions to Ask your Executive to get clear on Priorities

    TEMPLATE: The meetings Assistants should have with their Executive

    TEMPLATE: One-to-one Meeting Agenda

    CHECKLIST: Communication Protocols with your Executive Protocols with your Executive

    BONUS: Managing up and building a solid partnership with your Executive (21:45)


    How to be invaluable in your role (20:54)

    BONUS: Moving into a senior Executive Assistant role (42:44)

    What sets the Managing Up and Working in Sync with your Executive Online Course apart?

    Unlike other courses that often focus on just the technical or administrative aspects, this course delves deep into the psychology and dynamics of the executive-assistant relationship. By offering real-world case studies, actionable templates, and insightful checklists, we ensure that students not only grasp the theoretical concepts but can also apply them practically.


    Proven Track Record

    We have been training Assistants for ten years, with over 50,000 students from 80+ countries attending our training and enrolling on our courses. There’s a reason we’ve launched thousands of successful Assistant careers over the last decade.


    An Action Plan

    We provide a blueprint proven for success in the Assistant role. Our online courses give our students key learnings, solutions, and how to reach their goals and ambitions. We teach practical techniques that make a difference.


    Learn From the Best

    The course contains lectures from world-leading authorities in the Assistant industry, high-performing Assistants and quality mentors and coaches.


    Money Back Guaranteed

    We are confident that our online course will advance your career. However, if you are unsatisfied with your purchase, contact us in the first 30 days, and we will give you a full refund.

    About the Head Coach

    I’m Nicky. I launched Practically Perfect PA in October 2011. It has since become the go-to resource for Personal Assistants, Executive Assistants, Office Managers and Administrative Professionals at all levels of business seeking support, information and guidance in their chosen profession.

    Practically Perfect PA offers practical tips, honest advice and career development support specifically for Assistants.

    Since 2015 we have organised events, virtual summits and online courses for over 50,000 assistants worldwide. So it is fair to say the Assistant role has changed significantly, and I am so proud that Practically Perfect PA has been part of the journey for over a decade.

    Get Started Now

    Don’t let this opportunity pass you by. Enrol now and take the first step toward a more productive, rewarding career.





    Have Questions? We have answers.

    Get answers to make the best choice for you.

    When does the course start and finish?

    The course starts now and never ends! It is a self-paced online course – you decide when to start and finish.

    What’s the time commitment?

    The online course contains 4 modules with over 5 hours of video content. The course is designed to use the content and tools to move your job search forward at pace.

    What if I am unhappy with the course?

    We would never want you to be unhappy! If you are unsatisfied with your purchase, contact us in the first 30 days, and we will give you a full refund. More details here.

    Can my organisation pay by invoice?

    Yes, get in touch with us. We will send you an invoice for the course. We also offer discounts for teams of Assistants.

    How long do I have access to the course?

    When you sign up for the training, you’ll also gain lifetime access to all the downloadable resources and recorded video training. This way, you can revisit the course at your own pace and at your convenience.

    Will the course work for me if I am outside the UK?

    Absolutely! We have many Assistants from all over the world who have completed the course. The strategies you’ll learn in the Course are universally applicable.