Master every aspect of email and inbox management

Master every aspect of email and inbox management

Learn the essential skills and knowledge to effectively manage every aspect of your Executive’s inbox and emails.

Don’t let email overwhelm you. Enrol in our Effective Email Management Online Course today and take your Assistant career to the next level!

Our online course is specifically designed for Assistants like you, providing you with the essential skills and knowledge to effectively manage every aspect of your Executive’s inbox and emails. With practical insights, expert tips, and real-world examples, this comprehensive course will equip you with the tools you need to become a proficient email manager and excel in your role.

More than 100 Assistants and businesses worldwide have enrolled in The Effective Email Management Online Course

What is The Effective Email Management Online Course?

Effective email management is crucial for today’s modern Assistants, who are vital in supporting Executives and teams.

As an Assistant, you are likely responsible for managing your Executive’s inbox, handling many emails, and ensuring timely and efficient communication. An overwhelmed inbox and inefficient email management can lead to missed opportunities, delayed responses, and decreased productivity.

By mastering the skills and strategies covered in this course, you will be equipped with the tools to manage your Executive’s inbox efficiently and emails, saving time, increasing productivity, and ensuring effective communication.

  • Workbooks included with every module

  • Video-based lectures with world-leading tutors

  • Copy-and-paste swipe files, checklists, resources & templates

  • Questionnaires and surveys you can work through with your Executive

  • Certificate delivered on completion of the course

Boost Your Productivity with Our Effective Email Management Online Course

Whether you are a seasoned Assistant looking to refresh your email management skills or a new Assistant seeking to master this critical aspect of your role, our course is tailored to meet your needs. With our course, you will gain the confidence and expertise to effectively manage emails for your Executive, saving them time, reducing their stress, and contributing to their overall productivity.

The Effective Email Management Online Course

Organise and prioritise your Executive’s inbox

Learn how to efficiently organise and categorise emails, create folders, and use filters to prioritise and streamline your Executive’s inbox. You will also learn how to set up rules and automate email handling, saving you time and reducing the clutter, enabling your Executive to focus on important messages.

Implement effective email strategies that save time

After the course, you’ll know exactly how to craft professional and concise emails, use appropriate email etiquette, and optimise subject lines to ensure your emails are read and responded to promptly. Learn how to managing emails when your Executive is out of the office, and handle urgent and priority emails.

Maximise your skills, abilities and potential?

From streamlining your inbox to drafting professional emails, managing confidential information, and using email for effective communication and collaboration, our course will equip you with the skills and knowledge necessary to excel in this essential part of your role.

Communicate with clarity, confidence and professionalism in your emails.

Learn how to manage difficult email situations, such as resolving misunderstandings, and handling sensitive conversations. Use strategies for building collaborative relationships with email recipients, fostering effective communication and teamwork.

Don’t let budget approval stop you from enrolling

If you want to take the course but are unsure how to ask your Executive or L&D department to cover the cost of the course, don’t worry, we have you covered. Download our business case template. This document has helped 100s of Assistants ask their organisations to cover the course fees and enrol in our online courses.

    Words of praise from past students

    They did it. So can you.

    “Everything I’ve read and learnt has definitely broadened my knowledge and has provided me with essential tools that I can and have implemented in my role. I have only been in my role for two months and already feel confident thanks to your helpful information.”

    Murielle (Melbourne, Australia)

    “Practically Perfect PA is a great resource in developing your skills and role as an EA, understanding how it can influence the effective running of the organisation.”

    Vanessa (Nottingham, UK)

    “Being an EA, we are often alone in our roles. I like Practically Perfect PA because it gives a sense of community and resources that are not available in professional development offerings at my company.”

    Jennifer (Philadelphia, USA)

    What will you learn in The Effective Email Management Online Course?

    With our comprehensive curriculum and practical insights, you will gain the confidence and expertise to effectively manage emails and inbox for your Executive, saving them time, reducing their stress, and contributing to their overall productivity.

    Organise and prioritse emails

    Take an in-depth look at effectively organising your Executive’s inbox. You will learn best practices, processes and procedures to streamline email management.

    • Set up an organised and efficient email system, including email folders, filters, and labels.
    • Explore different options for processing emails, including email triage techniques, prioritisation strategies, and time-saving tips.

    Making informed decisions about emails

    Effective decision-making is crucial in managing an Executive’s inbox. We share strategies for making informed decisions about each email that comes into your Executive’s inbox. You will learn how to handle urgent and important messages, and manage the flow of information derived from emails effectively.

    • Work in sync with your Executiuve so they can focus on what matters.

    • Establish expectations, and ensure consistency in your approach to email management.

    Making the most of email software

    Email software plays a vital role in email management. The course covers how to optimise popular email platforms such as Gmail and Microsoft Outlook.

    • Learn advanced features, shortcuts, and customisation options that can help you enhance your email management.

    • Avoid email overload and minimize distractions, enabling you to work more productively and achieve better results.

    BONUS: On-going support inside The EA Campus Community

    As an Effective Email Management online course student, you can access our weekly private mentorship call with Nicky Christmas, which is only open to course students. You can also access The EA Campus Community, our private online community for Assistants. Ask questions, get feedback, and meet fellow Assistants. Usually priced at £175 | $210 | €205 | AUD230 per year, The EA Campus is free for one year when you purchase Effective Email Management online course.

    Get Started Now

    One-time purchase

    The Full Effective Email Management Curriculum

    From streamlining your inbox to drafting professional emails, managing confidential information, and using email for effective communication and collaboration, our course will equip you with the skills and knowledge necessary to excel in this essential part of your role.

    MODULE ONE: Preparing to organise your Executive’s inbox

    Start the initial conversation with your Executive (2:44)

    Starting from scratch – clearing out an unorganised inbox

    Decluttering the inbox (13:59)

    Being proactive with email management

    MODULE TWO: Processing emails

    Processing emails (2:47)

    Dealing with urgent emails

    Organising your email folders

    CHECKLIST: Daily Email Review

    BONUS: Revolutionise your Inbox (32:51)

    MODULE THREE: Automate your emails

    Making the most of flags, categories and rules

    The best email rules to set up for you and your Executive

    Technology to help automate your inbox

    MODULE Four: Making decisions

    Improving your decision-making (2:45)

    Questions to ask your Executive about their emails

    Do it, delegate it, defer it (2:25)

    How to sign off correspondence on behalf of your Executive

    TEMPLATE: Replies to frequent emails

    MODULE FIVE: Working in sync with your Executive

    Communicating with your Executive about emails (1:16)

    TEMPLATE: Round-up email for Assistants

    CHECKLIST: Weekly email review with your Executive

    MODULE SIX: Making the most of email software

    Making the most of Outlook

    40 Outlook Hacks for Assistants

    Increase your productivity with Gmail

    40 Gmail Hacks for Assistants

    What sets The Effective Email Management Online Course apart?

    The Effective Email Management Online Course is designed to equip you with the skills and knowledge necessary to manage your Executive’s inbox effectively. With practical tips, techniques, and strategies, you will learn how to streamline your email management process, make informed decisions, and save time and effort in handling emails. Enrol in our course today and take your email management skills to the next level!

    01

    Proven Track Record

    We have been training Assistants for ten years, with over 50,000 students from 80+ countries attending our training and enrolling on our courses. There’s a reason we’ve launched thousands of successful Assistant careers over the last decade.

    02

    An Action Plan

    We provide a blueprint proven for success in the Assistant role. Our Effective Email Management Online Course gives our students key learnings, solutions, and how to reach their goals and ambitions. We teach practical techniques that make a difference.

    03

    Learn From the Best

    The course contains lectures from world-leading authorities in the Assistant industry, high-performing Assistants and quality mentors and coaches.

    04

    Money Back Guaranteed

    We are confident that our online course will advance your career. However, if you are unsatisfied with your purchase, contact us in the first 30 days, and we will give you a full refund.

    About the Head Coach

    I’m Nicky. I launched Practically Perfect PA in October 2011. It has since become the go-to resource for Personal Assistants, Executive Assistants, Office Managers and Administrative Professionals at all levels of business seeking support, information and guidance in their chosen profession.

    Practically Perfect PA offers practical tips, honest advice and career development support specifically for Assistants.

    Since 2015 we have organised events, virtual summits and online courses for over 50,000 assistants worldwide. So it is fair to say the Assistant role has changed significantly, and I am so proud that Practically Perfect PA has been part of the journey for over a decade.

    Get Started Now

    One-time purchase

    PAY WITH ALL MAJOR CREDIT CARDS

    30-DAY MONEY-BACK GUARANTEE 

    OVER 5,000 HAPPY STUDENTS

    OPTION TO PAY BY INVOICE

    Have Questions? We have answers.

    Get answers to make the best choice for you.

    When does the course start and finish?

    The course starts now and never ends! It is a self-paced online course – you decide when to start and finish.

    What’s the time commitment?

    The online course contains 7 modules with over 5 hours of video content. Therefore, we recommend that students study for 2 hours per module per week and complete the course over 2.5 weeks.

    What if I am unhappy with the course?

    We would never want you to be unhappy! If you are unsatisfied with your purchase, contact us in the first 30 days, and we will give you a full refund.

    Can my organisation pay by invoice?

    Yes, get in touch with us. We will send you an invoice for the course. We also offer discounts for teams of Assistants.

    How long do I have access to the course?

    When you sign up for the training, you’ll also gain lifetime access to all the downloadable resources and recorded video training. This way, you can revisit the course at your own pace and at your convenience.

    Will the course work for me if I am outside the UK?

    Absolutely! We have many Assistants from all over the world who have completed the course. The strategies you’ll learn in the course are universally applicable.