Nicky Christmas’

Assistant Playbook

Your Comprehensive Guide to Mastering the Assistant Profession

Are you an Executive Assistant looking to enhance your skills, increase your value, and make a bigger impact in your organisation? Look no further!

Nicky Christmas, renowned trainer and mentor for Assistants, has compiled a decade’s worth of masterclass sessions, training, and workshops into one comprehensive online course.


Hi, I’m Nicky Christmas, and I teach ambitious Assistants like you the steps you need to build an incredible Assistant career

My Assistant Playbook Online Course is a meticulously curated collection of masterclass sessions, training, and workshops that I has conducted over the past decade. This course is designed to provide Assistants with the knowledge, skills, and tools they need to excel in their roles and become indispensable assets to their organisations.

The Assistant Playbook is for you if you’ve felt the frustration of trying to juggle multiple tasks and responsibilities without the proper tools and strategies to manage them effectively.

  • Enhanced Knowledge and Skills: Many Assistants struggle with gaps in their knowledge and skills, which can hinder their ability to perform their duties effectively. This course provides comprehensive training on a wide range of topics, helping Assistants enhance their skills and become more competent in their roles.

  • Improved Communication: Communication is a critical skill for Assistants, but many struggle with how to communicate effectively with Executives, colleagues, and other stakeholders. This course teaches Assistants how to communicate clearly, assertively, and professionally, improving their relationships and overall effectiveness.

  • Time Management Strategies: Assistants often juggle multiple tasks and responsibilities, making it difficult to manage their time effectively. This course provides strategies and tools for efficient time management, helping Assistants prioritise tasks, stay organised, and meet deadlines.

  • Career Advancement: Many Assistants aspire to advance in their careers but may not know how to achieve their goals. This course provides guidance on how to increase their value within their organisations, build strong relationships with Executives, and position themselves for career growth.

  • Staying Updated: The role of an Assistant is constantly evolving, and it’s important for Assistants to stay updated on the latest trends and developments in their field. This course provides regular updates with new content from Nicky Christmas, ensuring that Assistants are always equipped with the latest tools and strategies.

Increase your value and make a bigger impact.

Inside the Assistant Playbook, you’ll get access to a comprehensive and meticulously curated collection of resources designed to help you excel in your role as an Assistant.

Nicky Christmas’ Assistant Playbook Online Course

Copy-and-Paste Swipe Files, Checklists, Resources & Templates

Get access to a treasure trove of ready-to-use swipe files, checklists, resources, and templates. These tools are designed to save you time and effort and help you handle your tasks and responsibilities more efficiently.

Video-Based Lectures with World-Leading trainer

Gain access to a series of video-based lectures conducted by Nicky Christmas, a world-leading tutor for Assistants. These lectures cover a wide range of topics and provide actionable insights that you can implement in your role.

Certificate Delivered on Completion of the Course

You’ll receive a certificate of completion after successfully completing the course. This certificate serves as a testament to your dedication to professional development and your commitment to excellence as an Assistant.

Regular Updates with New Videos and Resources

Stay ahead of the curve with regular updates to the course. As the role of an Assistant evolves, so does the content in the Playbook. You’ll receive new content from Nicky Christmas.

Words of praise from past students

They did it. So can you.

“The abundance of tips, tricks, advice and valuable information. I have used so many of them in my role. Everything I’ve read and learned has broadened my knowledge and provided me with essential tools to implement in my role. Thanks to your helpful information, I have only been in my role for two months and already feel confident.”
Murielle (Melbourne, Australia)

“PPPA is one of the best companies offering training for administrative professionals. Their training is filled with gold nuggets of insider knowledge, and their list of virtual training is tailored to the needs of Assistants worldwide. I highly recommend any of their materials as it has made a huge difference in my career.”

Paula (Alberta, Canada)

“Practically Perfect PA is the first place I go for training, guidance and advice for my role, which gives me the skills and confidence I need to progress in my career.”

Katy (Cambridge, UK)

All the latest strategies and techniques, consistently updated to ensure you remain at the forefront of the profession.

All for just $499 | £399 | €499

Build an Assistant career that fires on all cylinders so you can confidently handle any challenge that comes your way, become an indispensable asset to your organisation, and achieve your professional goals with ease and excellence.

With its comprehensive content, expert guidance, and practical strategies, this course is your trusted companion in navigating the competitive job market and landing the Assistant role you aspire to.

Preparedness for future challenges

You will be better prepared to handle future challenges in your roles, as they will have access to regular updates with new content from Nicky Christmas. You will be equipped with the latest tools and strategies to stay ahead of the curve.

  • With access to regular updates and new content from Nicky Christmas, you will be able to adapt to the ever-evolving demands of their roles. 
Nicky Christmas’ Assistant Playbook Online Course

Improved Relationships with Executives

You will strengthen your relationships with your Executives by working through questionnaires and surveys together. You will have a better understanding of your Executives’ needs, preferences, and expectations, and will be able to tailor your support accordingly.

  • This increased trust will enable you to provide more effective support and contribute to a more productive and harmonious working relationship with your Executives.

Increased Value and Impact

You will learn how to increase their value within your organisations and make a bigger impact. You will be equipped with the tools and strategies to become indispensable assets to their executives and organizations.

  • By staying ahead of the curve with the latest tools and strategies, you will be able to proactively identify and address potential challenges before they arise. 

Don’t let budget approval stop you from enrolling

If you want to take the course but are unsure how to ask your Executive or L&D department to cover the cost of the course, don’t worry, we have you covered. Download our business case. The document has helped 100s of Assistants ask their organisations to cover the course fees and enrol in the Assistant Playbook.


    On-going support inside The EA Campus Community

    (VALUE: £175 | $210 | €205 | AUD230)

    As a Playbook student, you can access our monthly private mentorship call with Nicky Christmas, which is only open to course students. You can also access The EA Campus Community, our private online community for Assistants. Ask questions, get feedback, and meet fellow Assistants. Usually priced at £175 | $210 | €205 | AUD230 per year, The EA Campus is free for one month when you purchase The Assistant Playbook online course.

    Get Started Now

    One-time purchase

    Nicky Christmas’ Assistant Playbook

    What is inside?


    Module One: Key Strengths

    The first module of the Assistant Playbook Online Course focuses on the key strengths that every Assistant needs to excel in their role. You’ll learn how to think strategically, manage momentum, ask questions, and anticipate your Executive’s needs. By developing these strengths, you’ll be better equipped to handle your tasks and responsibilities effectively and positively impact your organisation.


    Module Two: Critical Tasks

    The second module focuses on the critical tasks that Assistants often handle. You’ll learn how to deal with random requests, manage the flow of information, and use productivity tools and technology to streamline your tasks and increase your efficiency. By mastering these critical tasks, you’ll be better equipped to handle your responsibilities with efficiency and precision.


    Module Three: Working with your Executive

    In the third module, you’ll learn the importance of working effectively with your Executive. You’ll know how to cultivate a strong partnership, manage expectations, plan their time strategically, and improve your workflow. By mastering these skills, you’ll be better equipped to support your Executive and contribute to their success.


    Module Four: Technology and Tools

    The fourth module of the Assistant Playbook Online Course focuses on the role of technology in enhancing the effectiveness and efficiency of Assistants. You’ll discover a curated list of online tools and AI technology that can streamline your tasks, increase your productivity, and provide proactive support to your Executive.


    Module Four: Taking Charge of your Career

    The fifth module of the Assistant Playbook Online Course focuses on empowering Assistants to take control of their careers and achieve their professional goals. You’ll learn how to build autonomy around your work, take credit for your achievements, and find opportunities for growth.

    When you add it all up, that’s a grand total of $709
    But, when you enroll today you can access The Assistant Playbook for just…

    $499 | £399 | €499

    What sets the Assistant Playbook apart?

    With its comprehensive content, expert guidance, and practical strategies, this course is your trusted companion in navigating the competitive job market and landing your dream Assistant role.


    Key Skills Training for Assistants

    The Assistant Playbook offers targeted training on key skills that are essential for Assistants. This includes time management, communication, problem-solving, and more. By mastering these skills, Assistants can excel in their roles.


    Nicky’s Sessions in One Place

    The Assistant Playbook consolidates all of Nicky Christmas’s training material in one convenient location. Assistants can easily access a comprehensive collection of training resources, covering a wide range of topics and skills.


    New Content Added Regularly

    The Assistant Playbook is constantly updated with new content, providing Assistants with fresh, up-to-date information and resources. This ensures that Assistants have access to the latest best practices, trends, and insights in their field.


    Continued Mentoring & Learning

    The Assistant Playbook provides access to the EA Campus, an exclusive online platform where Assistants can connect with their peers, share experiences, and learn from each other. This creates a supportive community for Assistants.

    About the Head Coach

    I’m Nicky. I launched Practically Perfect PA in October 2011. It has since become the go-to resource for Personal Assistants, Executive Assistants, Office Managers and Administrative Professionals at all levels of business seeking support, information and guidance in their chosen profession.

    Practically Perfect PA offers practical tips, honest advice and career development support specifically for Assistants.

    Since 2015 we have organised events, virtual summits and online courses for over 50,000 assistants worldwide. So it is fair to say the Assistant role has changed significantly, and I am so proud that Practically Perfect PA has been part of the journey for over a decade.

    Get Started Now

    One-time purchase





    Have Questions? We have answers.

    Get answers to make the best choice for you.

    When does the course start and finish?

    The course starts now and never ends! It is a self-paced online course – you decide when to start and finish.

    What’s the time commitment?

    The online course contains 5 modules with over 5 hours of video content. The course is designed to use the content and tools to move your job search forward at pace.

    What if I am unhappy with the course?

    We would never want you to be unhappy! If you are unsatisfied with your purchase, contact us in the first 30 days, and we will give you a full refund.

    Can my organisation pay by invoice?

    Yes, get in touch with us. We will send you an invoice for the course. We also offer discounts for teams of Assistants.

    How long do I have access to the course?

    When you sign up for the training, you’ll also gain lifetime access to all the downloadable resources and recorded video training. This way, you can revisit the course at your own pace and at your convenience.

    Will the course work for me if I am outside the UK?

    Absolutely! We have many Assistants from all over the world who have completed the course. The strategies you’ll learn in the course are universally applicable.