Pay attention and learn
Assistants often find themselves in new working environments, dealing with businesses they may not be familiar with. To build a strong partnership, Assistants need to pay attention, learn about the business, and understand their Executive’s industry. They should be curious, ask questions, and seek knowledge about the organisation and its operations. Assistants can provide better support and contribute meaningfully to their Executive’s goals by demonstrating a willingness to learn and adapt.
Embrace face-to-face communication
Assistants should not shy away from face-to-face interactions in an era dominated by digital communication. Building solid relationships requires personal connections, and Assistants should communicate openly and directly with their Executives and colleagues. Proactively initiating conversations, expressing ideas, and seeking feedback can establish trust, foster collaboration, and enhance professional growth.
Master the art of anticipation
Anticipation is a skill that makes exceptional Assistants stand out. By paying close attention to your Executive’s needs, you can anticipate and address potential challenges proactively. Whether preparing for trips, managing schedules, or foreseeing potential issues, you should strive to stay one step ahead. Develop checklists, refine processes, and constantly reassess your strategies to improve your ability to anticipate and respond effectively.
Refine your problem-solving skills
Assistants should develop strong problem-solving skills to navigate unexpected situations. By actively seeking solutions, exploring alternative approaches, and considering potential outcomes, you can contribute to effective decision-making. Adopt a strategic mindset, assess risks, and provide well-thought-out recommendations to your Executives. By refining problem-solving skills, Assistants become trusted partners in overcoming challenges.
Be a diplomatic buffer
A crucial role for Assistants is acting as a buffer for their Executives. They shield their Executives from unnecessary distractions, manage communications, and prioritise important messages and requests appropriately. Try to be diplomatic in your interactions, balancing the needs of your Executives with the expectations of colleagues and stakeholders.
When it comes to producing consistent and exemplary work, the skills of an Assistant are invaluable. An effective partnership between the Assistant and their Executive is also essential and can be nurtured with the right strategies. The traits we explored in this article will help you become a more successful professional and empower you to impact your organisation’s goals meaningfully.
Unleash your newfound potential with confidence: use these tips to start building a strong relationship with your Executive today. If you’re looking for more guidance on how to reach optimal productivity as an executive assistant or administrative specialist, enrol on our Strategic Business Partner Online Course. Not only will it equip you with the appropriate strategies and resources needed to become an indispensable member of the team, but it will also ensure business objectives are met with maximum efficiency.