Master the Art of Saying No

Are you an Assistant struggling to manage overwhelming requests without compromising your efficiency or professional relationships? Introducing the template—What to say when you want to say no—your essential tool for navigating tricky workplace situations with confidence and tact.

Cover letter template for Assistants

With this template, you gain more than just phrases to refuse a request; you empower yourself with the confidence to maintain control over your workload and responsibilities.
​

In a dynamic role like an Assistant, being inundated with requests is part of the daily grind. But not all requests can—or should—be accommodated. Knowing how to politely and effectively say “no” is crucial for maintaining productivity, respecting boundaries, and managing your workload.

This template provides you with practical, ready-to-use dialogues tailored for various common scenarios where you might need to refuse a request at work. Equip yourself with the right words to handle difficult conversations gracefully.

Use this template to set clear boundaries

With the template, you gain more than just phrases to refuse a request; you empower yourself with the confidence to maintain control over your workload and responsibilities. This tool is designed to help you survive the day-to-day challenges and thrive in your career by setting clear, respectful boundaries.

Communicate your current capacity without shutting down future opportunities.

Prioritise existing commitments without alienating your colleagues.

Maintain work-life balance when faced with sudden demands.

Handle situations where you’re asked to take on someone else’s responsibilities.

Say no to encroachments on your personal time while remaining a team player.

Assistants love the Practically Perfect PA free resources

Frequently Asked Questions

Is this really free?

Yes! We love sharing our years of knowledge with the Assistant community. Keep us in mind next time you have any training needs!

Why do you need my email address?

We will always keep your personal information safe. We ask for your information in exchange for this free resource and send information that may interest you by email. You can read more about our privacy policy here.