Day in the life: Anna Dukes, EA to the Chief Executive at ITN

 Day in the life: Anna Dukes, EA to the Chief Executive at ITN

Enjoy today’s Day in the life: Anna Dukes, Executive Assistant to the Chief Executive at ITN, which is full of Executive Assistant Tips and Tricks.  What are the main aspects of your role? My role is to act as a support/confidante to the CEO and executive team at ITN with all of the usual diary management, […]

Read More
Five alternatives to Skype

Five alternatives to Skype

How often do you organise a video conference for your Executive or team on Skype? If you are using Microsoft Office, it is probably quite often. Well, today, I thought I would share with you the top five alternative video conferencing platforms that are available online. If you don’t have internal video conferencing software or […]

Read More
How to show empathy with even the most annoying person!

How to show empathy with even the most annoying person!

Assistants have buckets full of empathy; you wouldn’t be in the job if you didn’t. What I find is that empathy can often be taken advantage of by people who don’t respect what we do – be it, that colleague who wants your time or that Executive who doesn’t understand your role. Empathy can quickly […]

Read More
Bridging the interpersonal gap between staff and a busy boss

Bridging the interpersonal gap between staff and a busy boss

A considerable part of an Executive’s job is to lead their staff, motivate and encourage them. However, this isn’t always the case. There are many Executive’s who are too busy, or under too much pressure in their roles to manage their staff effectively. There are also Executive’s who are very good at what they do […]

Read More