Five alternatives to Skype

Five alternatives to Skype

How often do you organise a video conference for your Executive or team on Skype? If you are using Microsoft Office, it is probably quite often. Well, today, I thought I would share with you the top five alternative video conferencing platforms that are available online. If you don’t have internal video conferencing software or […]

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How to show empathy with even the most annoying person!

How to show empathy with even the most annoying person!

Assistants have buckets full of empathy; you wouldn’t be in the job if you didn’t. What I find is that empathy can often be taken advantage of by people who don’t respect what we do – be it, that colleague who wants your time or that Executive who doesn’t understand your role. Empathy can quickly […]

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Bridging the interpersonal gap between staff and a busy boss

Bridging the interpersonal gap between staff and a busy boss

A considerable part of an Executive’s job is to lead their staff, motivate and encourage them. However, this isn’t always the case. There are many Executive’s who are too busy, or under too much pressure in their roles to manage their staff effectively. There are also Executive’s who are very good at what they do […]

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How to set goals for your career that you can stick to

How to set goals for your career that you can stick to

It’s coming up to that time of year again where we all sit down with our Executive’s to review our performance and set goals and objectives for next year. I’ve often been critical of this process in the past because, in many organisations, performance reviews for Assistants can often be nothing more than tick-box exercises […]

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