0935: The future of business travel

Assist Travel

A new generation of business travellers are quickly becoming a force to be reckoned with. Millennials, the generation of tech savvy digital natives currently in their twenties and early thirties, will account for nearly half of the workforce by 2020. In this session we will look at how the travel industry is already getting ready for them. We will also look at how individual Assistants can prepare as increasingly their Executives travel habits and expectations start to change. So how should Assistants react to their Executives:

  • Travelling more often
  • Loving gadgets
  • Increasing their expenses
  • Spontaneous nature and
  • Ease in voicing dissatisfaction

Tae Lee, Founder, TRAVO