Latest core competencies blogs

How to think more analytically

I’ve just finished reading Think Better Analytically, and I want to share my learning with you! I decided to read the book because I don’t think of myself as someone who thinks logically or analytically. I’m much more of an emotional thinker, placing more value on my instincts than the evidence in front of me. […]

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What are interpersonal skills

What are interpersonal skills?

‘Must have good interpersonal skills’ is a phrase that you will often see on job descriptions for Assistants, but what does that mean? What are interpersonal skills and why are they so crucial for Assistants? Interpersonal skills, or soft skills or people skills are the same thing. They are the skills you need to interact […]

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Dealing with personal issues at work

Dealing with personal issues at work

You might be the most professional Assistant in the biz, someone who works hard to keep their personal life as far away from their professional life as possible, but throughout your career (of all our careers) inevitably something will happen to make the two collide. That is how life works – we never know what […]

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Don't want to annoy your Exec? Ask these questions!

Don't want to annoy your Exec? Ask these questions!

As we all know having a good relationship with your Executive makes your job, as an Assistant, much easier! It is the key relationship for Assistants and the one part of the role that you have to get right. Without a successful partnership, the work just becomes that much tougher. You can try your best every day […]

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How to keep a positive attitude at work

How to keep a positive attitude at work

Let’s face it, being an Assistant can be pretty challenging and not every day are you going to be walking around your office with your glass half full beaming from ear to ear. Nope! Some days you will be massively p*ssed off and want to hide under your desk until you can leave at 5 […]

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Is multitasking still a useful skill for Assistants?

Is multitasking still a useful skill for Assistants?

Being a good multitasker was on the job description of pretty much every Assistant role I applied for when I first started as an Assistant. Since then experts have shown that multitasking does precisely the opposite of what we thought it did. So, multitasking doesn’t keep us productive and able to get through lots of […]

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Working with the executive team

Working with the executive team

As assistants most of us will interact with our organisation’s Executive team on a daily if not hourly basis. Your manager may well be part of the Executive team. If that is the case you will have even more phone calls, meetings and general engagement with other Directors and top-level members of staff.

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Saying 'no' nicely

Saying 'no' nicely

A short and sweet blog post today. I was going to write about setting boundaries and saying ‘no’ nicely but then I found this article – and it is better than anything I could have written so I thought I would share it with you.

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Speaking with authority at work

A few months ago I recorded a series of webinars for an assistant association in the States (more to follow soon). Before I embarked on this assignment I was slightly concerned because I do think I sound like a twelve year old. On top of that I have a fairly distinct Cockney / Essex accent.

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How to be an assertive assistant

How many times are assistants told to be more assertive? It seems to me the word is everywhere we look, it is on our job descriptions, it is in our objectives and there are a ton of courses solely dedicated to making assistants more assertive. It seems we must constantly assert ourselves or we are […]

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How should assistants represent their boss at a meeting

As I have moved up the career ladder and become much more of a business partner as well as an EA I have found myself frequently attending meetings on behalf of my manager and representing them at lots of different events and functions.

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Do you have the confidence to open the boardroom door?

I’m not quite sure why I’ve been so lucky, but in my last three roles, I have sat near the company boardroom, in the previous two offices, in fact, I’ve sat directly outside the boardroom. As I said, I don’t know why I was so lucky! I would see the comings and goings of all […]

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