Latest core competencies blogs

Working well under pressure

Working well under pressure

It goes without saying that at some point in your career, you will have to work under pressure, meet tight deadlines and deal with stressful situations. Although organisations should care for their employee’s wellbeing and strive to create a calm environment, this is not always achievable. There will be times when, even for the most […]

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How should Assistants represent their boss at a meeting

How should Assistants represent their boss at a meeting

I can remember the first meeting I went to instead of my manager was terrifying. It was a last-minute decision because she was running late and I didn’t have time to prepare myself properly. I didn’t do anything in the meeting except take a few notes and agree to report back to my manager later […]

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Assistants we are ultimate team-players!

Assistants we are ultimate team players!

On pretty much every job description for Assistants, you will see the phrase, ‘must be a team player’. It is so common that it is easy to skim over that requirement – sure, we all have to be team players, next! But, I want to pause a minute and look at the skills required to […]

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Moving past a perfectionist mindset to achieve increased productivity

Moving past a perfectionist mindset to achieve increased productivity

As assistants, managing details to ensure things run smoothly is a big part of what we do. We take pride in our detail-oriented nature as it relates to all that we produce, from professional email correspondence to travel arrangements to company-wide projects and initiatives. We are the doers and the boots-on-the-ground, working “in the weeds” […]

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How to prioritise your workload

How to prioritise your workload

Assistants are regularly asked to juggle multiple tasks and projects while reacting to other people’s urgent requests and deadlines. It is not an easy gig! When your To-Do list doesn’t stop growing, how do you plan what to do first? When you do plan, there will be the inevitable surprises, re-prioritisation of work and of […]

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What kind of leader do you want to be?

What kind of leader do you want to be?

There are now quite a few of us in the Assistant world running around shouting that you, lovely Assistant, are a leader within your organisation! You may not manage a team, but you do work in a management role. You manage your Executive, you work with and support the leadership team, and you should see […]

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How should Assistants represent their boss at a meeting

How should Assistants represent their boss at a meeting

I can remember the first meeting I went to instead of my manager was terrifying. It was a last-minute decision because she was running late and I didn’t have time to prepare myself properly. I didn’t do anything in the meeting except take a few notes and agree to report back to my manager later […]

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Working with the executive team

Working with the executive team

As assistants most of us will interact with our organisation’s Executive team on a daily if not hourly basis. Your manager may well be part of the Executive team. If that is the case you will have even more phone calls, meetings and general engagement with other Directors and top-level members of staff.

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Saying 'no' nicely

Saying 'no' nicely

A short and sweet blog post today. I was going to write about setting boundaries and saying ‘no’ nicely but then I found this article – and it is better than anything I could have written so I thought I would share it with you.

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Speaking with authority at work

Speaking with authority at work

Recently speaking in public and delivering training courses has made me so much more conscious of my voice. Last week I talked to a group of students studying journalism at a university in Barcelona. The group were a mix of British and Spanish students so I had to make sure I spoke clearly and that […]

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How to be an assertive Assistant

How to be an assertive Assistant

I think it is hard for Assistants to be assertive, especially when we want to be helpful, supportive and take a flexible approach with our work. Also, I’m not 100% sure what our managers even mean when they say they want us to be assertive, do they want us to be assertive with them and […]

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Do you have the confidence to open the boardroom door?

I’m not quite sure why I’ve been so lucky, but in my last three roles, I have sat near the company boardroom, in the previous two offices, in fact, I’ve sat directly outside the boardroom. As I said, I don’t know why I was so lucky! I would see the comings and goings of all […]

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