Latest core competencies blogs

How can you be heard when people don’t want to listen?

How can you be heard when people don’t want to listen?

At some point, you will have been in a meeting and felt that no one was listening to you. Perhaps people were on their phone, looking confused, talking over you or ignoring you. It’s hard to continue speaking when it seems that people are switching off, disengaged or rejecting your ideas. So how do you […]

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How to thrive, not just survive as an Assistant

How to thrive, not just survive as an Assistant

Let’s face it, we all know that sometimes you can have the best day at work when you feel on top of the world and you are high-fiving your teammates and CEOs… and sometimes you want to throw your resignation at the first person you see in the office and run as fast as you […]

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How mindfulness can support lasting change in behaviour

How mindfulness can support lasting change in behaviour

What is mindfulness? Mindfulness can be described as a way of being and living rather than a tactic or strategy for life. When practised on a continuous basis, mindfulness improves mental health and functioning by helping decrease stress and psychological distress. It can support lasting change in behaviour, as through practice, you can increase emotion […]

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How to use 'Feedback-to-self' as a development tool

How to use 'Feedback-to-self' as a development tool

Hello! In this blog post, I’d like to share an extract from my award-winning book “A-Z Pearls of Wisdom” on how to effectively use “feedback-to-self” as a development tool.  If you enjoy this read, remember you can order my book from Amazon (e-reader version is available too) or I can bring copies with me if […]

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Building rapport with a remote boss

Building rapport with a remote boss

Building rapport with a remote boss is something that many of us are going to have to contemplate in our roles. Many of you are already working with a remote boss, and in the future, it is going to become more common that you will support an Executive who is even on the road constantly […]

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Do you need to write a travel management policy?

Do you need to write a travel management policy?

Some of the following scenarios will probably sound all too familiar to you in your current position: Your Executive Team and colleagues take the liberty of booking their flights and accommodation themselves without much thought for the time it takes to get a business trip organised. You work at a fast-growing startup and you’ve realised […]

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Working with the executive team

Working with the executive team

As assistants most of us will interact with our organisation’s Executive team on a daily if not hourly basis. Your manager may well be part of the Executive team. If that is the case you will have even more phone calls, meetings and general engagement with other Directors and top-level members of staff.

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Saying 'no' nicely

Saying 'no' nicely

A short and sweet blog post today. I was going to write about setting boundaries and saying ‘no’ nicely but then I found this article – and it is better than anything I could have written so I thought I would share it with you.

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Speaking with authority at work

A few months ago I recorded a series of webinars for an assistant association in the States (more to follow soon). Before I embarked on this assignment I was slightly concerned because I do think I sound like a twelve year old. On top of that I have a fairly distinct Cockney / Essex accent.

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How to be an assertive assistant

How many times are assistants told to be more assertive? It seems to me the word is everywhere we look, it is on our job descriptions, it is in our objectives and there are a ton of courses solely dedicated to making assistants more assertive. It seems we must constantly assert ourselves or we are […]

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How should assistants represent their boss at a meeting

As I have moved up the career ladder and become much more of a business partner as well as an EA I have found myself frequently attending meetings on behalf of my manager and representing them at lots of different events and functions.

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Do you have the confidence to open the boardroom door?

I’m not quite sure why I’ve been so lucky, but in my last three roles, I have sat near the company boardroom, in the previous two offices, in fact, I’ve sat directly outside the boardroom. As I said, I don’t know why I was so lucky! I would see the comings and goings of all […]

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