I can remember the first meeting I went to instead of my manager was terrifying. It was a last-minute decision because she was running late and I didn’t have time to prepare myself properly. I didn’t do anything in the meeting except take a few notes and agree to report back to my manager later […]
As assistants most of us will interact with our organisation’s Executive team on a daily if not hourly basis. Your manager may well be part of the Executive team. If that is the case you will have even more phone calls, meetings and general engagement with other Directors and top-level members of staff.
Recently speaking in public and delivering training courses has made me so much more conscious of my voice. Last week I talked to a group of students studying journalism at a university in Barcelona. The group were a mix of British and Spanish students so I had to make sure I spoke clearly and that […]
I think it is hard for Assistants to be assertive, especially when we want to be helpful, supportive and take a flexible approach with our work. Also, I’m not 100% sure what our managers even mean when they say they want us to be assertive, do they want us to be assertive with them and […]
I’m not quite sure why I’ve been so lucky, but in my last three roles, I have sat near the company boardroom, in the previous two offices, in fact, I’ve sat directly outside the boardroom. As I said, I don’t know why I was so lucky! I would see the comings and goings of all […]