Handling colleagues who think you are their Assistant (when you are not!)

Handling colleagues who think you are their Assistant (when you are not!)

We’ve all been there, picture the scene. You are sitting at your desk, working hard, you are focused and you have a deadline to meet when a colleague comes up to you, interrupts what you are doing to ask you to do something that isn’t your priority, it isn’t something you should be focusing on […]

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How to manage conflict at work

How to manage conflict at work

At our recent Future Assistant Conference, we covered the topic of ‘managing difficult conversations’. Julie Leitz’s presentation is still one of our most popular online sessions because so many us shy away from having difficult conversations and managing conflict at work. It is inevitable that conflict will arise in the workplace; we all have different […]

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