Just last week I was reminded how brilliant PAs are at using networks to get stuff done. I’m lucky to be a member of a direct messaging group on Twitter made up of some very awesome and proactive assistants. I was on the website the other day and noticed that I had a load of new messages flashing away. When I took a quick peek I saw that one of the PAs had messaged the others to ask if they knew any courier services that could deliver to Germany over the weekend. It was a bit of a tricky and really urgent request. Within the space of an hour the assistant had the contact details for a courier service and had resolved the issue. I can only imagine how impressed her boss was! It showed me how powerful assistants can be when they tap into their networks. We don’t have the answers to everything (although often our organisations think that we do!) but with the help of other assistants we can basically rule the world! So how do we ensure our networks are there to help us get stuff done? Here are a few tips:
Top tips: Using Networks to get stuff done
Get to know your network
Assistants have access to many networks that can help with various aspects of the role. It is important to get to know the people within the networks. If you can all put a face to a name it really helps. If you can get out and about, attend networking events and get to know other assistants this really helps. If you are more of a social network kinda assistants ensure you like, share and comment on other assistant’s posts. Simply getting to know your contacts will make it easier for you to help each other out.
Give and take – networks need to get stuff from you
This is really important. If someone in your network asks for help and you can help – do! If you have a great supplier that you can share with your network or any advice, training suggestions or something that you have implemented that works sharing this knowledge don’t hold back from sharing the information. Your network might not need that contact now, but it might come in handy another time. Giving back is the number one rule to networking!
Don’t beat around the bush – get stuff done quickly
We are a busy bunch and I think most assistants would prefer a straightforward conversation. If you need help, ask for it up front. This is one of the reasons we network in the first place! We get asked questions a billion times a day from colleagues so we are pretty used to sharing our knowledge and helping other people out. Don’t be shy! Your network will have the answers and if they don’t, they probably know someone who does!
Don’t rule people out – they have networks too!
Assistants deal with all manner of issues so actually our knowledge is pretty widespread and our networks can be really big. So don’t rule people out because you don’t think they will be able to help – you never know and it is always worth asking the question. It is also well worth being a little creative with your networks. Try to network with people who might be able to help in certain areas. For example, I always found the post room staff to be incredibly helpful when I needed details for a new supplier – they see parcels, packages and couriers bringing new products in and out of the office all day long. They knew all kinds of stuff!
Assistants are naturally good networks, you might not think it, but we are! The nature of our role means we come in contact with lots of different people, companies and suppliers and we generally are pretty helpful types! So next time you need something remember using networks to get stuff done will help no end.