Technology of the week: Slack

What is Slack?

Slack is the fastest growing office application in history. Only in its second year it has over half a million users and is currently doubling its numbers every 3 months. That is a lot of users! Slack is an instant messenger service that allows teams to communicate with each other over a number of platforms (website, phone, tablet etc.)

What does it do?

Organise your team conversations in open channels. Make a channel for a project, a topic, a team, or anything—everyone has a transparent view of all that’s going on. For sensitive information, you can create private channels and invite a few team members to have access. Users can send messages directly to another person or to a small group of people for more focused conversations. You can also take a conversation from typing to face-to-face by starting a voice or video call in any Channel or Direct Message. Make one-on-one or group calls right from Slack without needing to open another app or share invite links. Lastly, users can drag and drop all types of documents to share with other members of staff and colleagues.

Why does it benefit assistants?

Slack is a great addition to email (not alternative) in that it can be used to send quick messages and updates to colleagues, Executives and other members of your team. It integrates with lots of other platforms, including social media, marketing, productivity, CRMs and many others. Users can easily search their archives to find past messages and the app can be downloaded onto your phone and tablet. This is a great way for assistants to keep in touch with their Executives while working remotely and it can be a great way to communicate when working on a team project.

Why is it Practically Perfect PA’s tech of the week?

I have just signed up to Slack to use in the Practically Perfect PA office and so far so good. The Slack blog is also quite helpful for workflow and time management tips.