Latest core competencies blogs

10 qualities of a truly great Assistant

10 qualities of a truly great Assistant

Assistants bring many, many amazing qualities to their roles. We are often described as a ‘jack of all trades’ which means we have a lot of skills and can take on lots of different tasks. Yay us! Today I thought I would have a look at the 10 qualities that make a truly great Assistant. These […]

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Time Management for Remote Workers

Time Management for Remote Workers

When you’re a remote worker, such as a PA, EA or VA, time management is essential to your business success, as often you’re billing on an hourly basis or for the time spent on a specific project. But time management isn’t limited to just knowing where your time goes – it also means ensuring your […]

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Dealing with confidential paperwork

Dealing with confidential paperwork

As much as we all want to work in paperless offices it still seems like something that is way way into the future. Yes, I think most of us have cut down a whole bunch on our paper consumption, however, we still have to print things off, get people to sign things and work with […]

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Dealing with confidential electronic documents

Dealing with confidential electronic documents

A few years ago I wrote a really detailed blog about dealing with confidential electronic documents and paperwork. This is obviously an important subject for assistants because we have to, have to, have to, keep our Executive’s confidence. We must be trustworthy and as hard as it is, keep all confidential matters to ourselves. Today, I thought […]

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Think You're An Honest Person? Think Again!

I’ve been doing this personal branding thing for a long time now. For nine years I’ve been digging into people’s brains to find out what makes them tick and therefore what’s important to their brand. When I come to the bit regarding people’s values and what it is that sets their moral compass (a very […]

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Feeling like a fraud at work

Feeling like a fraud at work

A few years ago I was working as a PA within a large team of highly qualified, talented and very very confident project management consultants. I was asked by one of my colleagues to come along to a meeting to discuss how the organisation could communicate more successfully with staff. I wasn’t there to take notes […]

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Working with the executive team

Working with the executive team

As assistants most of us will interact with our organisation’s Executive team on a daily if not hourly basis. Your manager may well be part of the Executive team. If that is the case you will have even more phone calls, meetings and general engagement with other Directors and top-level members of staff.

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Saying 'no' nicely

Saying 'no' nicely

A short and sweet blog post today. I was going to write about setting boundaries and saying ‘no’ nicely but then I found this article – and it is better than anything I could have written so I thought I would share it with you.

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Speaking with authority at work

A few months ago I recorded a series of webinars for an assistant association in the States (more to follow soon). Before I embarked on this assignment I was slightly concerned because I do think I sound like a twelve year old. On top of that I have a fairly distinct Cockney / Essex accent.

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How to be an assertive assistant

How many times are assistants told to be more assertive? It seems to me the word is everywhere we look, it is on our job descriptions, it is in our objectives and there are a ton of courses solely dedicated to making assistants more assertive. It seems we must constantly assert ourselves or we are […]

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How should assistants represent their boss at a meeting

As I have moved up the career ladder and become much more of a business partner as well as an EA I have found myself frequently attending meetings on behalf of my manager and representing them at lots of different events and functions.

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Do you have the confidence to open the boardroom door?

I’m not quite sure why I’ve been so lucky but in my last three roles I have sat near the company boardroom, in the last two offices in fact I’ve sat directly outside the boardroom. Like I said, I don’t know why I was so lucky!

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