Latest core competencies blogs

How to manage conflict at work

How to manage conflict at work

At our recent Future Assistant Conference, we covered the topic of ‘managing difficult conversations’. Julie Leitz’s presentation is still one of our most popular online sessions because so many us shy away from having difficult conversations and managing conflict at work. It is inevitable that conflict will arise in the workplace; we all have different […]

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5 tips on how to feel confident when you really don't

5 tips on how to feel confident when you really don't

Just recently I was chairing a panel session at the Conference and Hospitality Show in Leeds. Before going on the stage myself and the other panellists were talking about how we conquer our nerves so that we can get up on stage and speak to the audience. As I think we all know, speaking in […]

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10 books to read to improve your public speaking

10 books to read to improve your public speaking

I write a lot on Practically Perfect PA about how Assistants should speak-up, have confidence and represent themselves and their Executives in meetings. This is often easier said than done, because, as we all know, speaking in public (whether that is in a session or a larger public setting) is hard. Most people don’t do […]

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How to be a creative genius at work

How to be a creative genius at work

Creativity is such an essential competency for Assistants to have and here is why. We are faced with unusual requests and challenges every day. We often have to ‘think outside the box’, to come up with solutions to problems that most other people in the office wouldn’t even know where to start. We are asked […]

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If time management is so obvious why don’t you have enough time?

If time management is so obvious why don’t you have enough time?

If time management is so obvious why don’t you have enough time? Time Management is so obvious, and it’s unlikely you will read anything new in this blog post. So why should you keep reading? Simple, if you already ‘know what do to’…WHY aren’t you doing it? WHY don’t you have more time than you know […]

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How to think more analytically

I’ve just finished reading Think Better Analytically, and I want to share my learning with you! I decided to read the book because I don’t think of myself as someone who thinks logically or analytically. I’m much more of an emotional thinker, placing more value on my instincts than the evidence in front of me. […]

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Working with the executive team

Working with the executive team

As assistants most of us will interact with our organisation’s Executive team on a daily if not hourly basis. Your manager may well be part of the Executive team. If that is the case you will have even more phone calls, meetings and general engagement with other Directors and top-level members of staff.

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Saying 'no' nicely

Saying 'no' nicely

A short and sweet blog post today. I was going to write about setting boundaries and saying ‘no’ nicely but then I found this article – and it is better than anything I could have written so I thought I would share it with you.

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Speaking with authority at work

Speaking with authority at work

Recently speaking in public and delivering training courses has made me so much more conscious of my voice. Last week I talked to a group of students studying journalism at a university in Barcelona. The group were a mix of British and Spanish students so I had to make sure I spoke clearly and that […]

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How to be an assertive Assistant

How to be an assertive Assistant

I think it is hard for Assistants to be assertive, especially when we want to be helpful, supportive and take a flexible approach with our work. Also, I’m not 100% sure what our managers even mean when they say they want us to be assertive, do they want us to be assertive with them and […]

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How should Assistants represent their boss at a meeting

How should Assistants represent their boss at a meeting

As I have moved up the career ladder and become much more of a business partner as well as an EA I have found myself frequently attending meetings on behalf of my manager and representing them at lots of different events and functions. I can remember the first meeting I went to instead of my […]

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Do you have the confidence to open the boardroom door?

I’m not quite sure why I’ve been so lucky, but in my last three roles, I have sat near the company boardroom, in the previous two offices, in fact, I’ve sat directly outside the boardroom. As I said, I don’t know why I was so lucky! I would see the comings and goings of all […]

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