Latest core competencies blogs

How to use 'Feedback-to-self' as a development tool

How to use 'Feedback-to-self' as a development tool

Hello! In this blog post, I’d like to share an extract from my award-winning book “A-Z Pearls of Wisdom” on how to effectively use “feedback-to-self” as a development tool.  If you enjoy this read, remember you can order my book from Amazon (e-reader version is available too) or I can bring copies with me if […]

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Building rapport with a remote boss

Building rapport with a remote boss

Building rapport with a remote boss is something that many of us are going to have to contemplate in our roles. Many of you are already working with a remote boss, and in the future, it is going to become more common that you will support an Executive who is even on the road constantly […]

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Do you need to write a travel management policy?

Do you need to write a travel management policy?

Some of the following scenarios will probably sound all too familiar to you in your current position: Your Executive Team and colleagues take the liberty of booking their flights and accommodation themselves without much thought for the time it takes to get a business trip organised. You work at a fast-growing startup and you’ve realised […]

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Assistant, You are a Leader

For years, I thought leaders were the ones in charge or the ones with essential titles. It turns out, everyone has influence and is a leader to those around them – even if they don’t acknowledge it.  Do you see yourself as a leader?  Today I’d like to share a letter with you – my fellow […]

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25 tools for managing social media accounts

25 tools for managing social media accounts

Many Assistants are being asked to look after their Executive’s online profiles and their organisation’s social media messaging. It can be a time-consuming task that requires some thought because social media platforms change so rapidly. During next month’s Virtual Summit we will look at the structure that you can put in place to manage social […]

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Productivity tools and tips for Assistants

During October’s Virtual Summit I will be showing our attendees 20 pieces of technology that can help with productivity for Assistants. As we have so much to do and the workload is never ending I thought I would share my productivity tools and tips for Assistants. This overview will give you a good understanding of […]

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Working with the executive team

Working with the executive team

As assistants most of us will interact with our organisation’s Executive team on a daily if not hourly basis. Your manager may well be part of the Executive team. If that is the case you will have even more phone calls, meetings and general engagement with other Directors and top-level members of staff.

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Saying 'no' nicely

Saying 'no' nicely

A short and sweet blog post today. I was going to write about setting boundaries and saying ‘no’ nicely but then I found this article – and it is better than anything I could have written so I thought I would share it with you.

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Speaking with authority at work

A few months ago I recorded a series of webinars for an assistant association in the States (more to follow soon). Before I embarked on this assignment I was slightly concerned because I do think I sound like a twelve year old. On top of that I have a fairly distinct Cockney / Essex accent.

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How to be an assertive assistant

How many times are assistants told to be more assertive? It seems to me the word is everywhere we look, it is on our job descriptions, it is in our objectives and there are a ton of courses solely dedicated to making assistants more assertive. It seems we must constantly assert ourselves or we are […]

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How should assistants represent their boss at a meeting

As I have moved up the career ladder and become much more of a business partner as well as an EA I have found myself frequently attending meetings on behalf of my manager and representing them at lots of different events and functions.

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Do you have the confidence to open the boardroom door?

I’m not quite sure why I’ve been so lucky but in my last three roles I have sat near the company boardroom, in the last two offices in fact I’ve sat directly outside the boardroom. Like I said, I don’t know why I was so lucky!

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