Latest core competencies blogs

How to chase requests at work without annoying people

Picture the scene. You’ve asked somebody that you work with to do something for you or your Executive. You need their input on the task before you can move on with your work. You email them the request, you don’t hear anything back, you email again, you get a reply that states they will get […]

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Top tips to impress the boss

Is it just me or does it feel like your boss expects more and more from you? I love the challenge this brings but jeez, sometimes it’s beyond difficult to bring more to the table than I already do – I, mean, I like to think I’m already perfect! I thought I’d share some of […]

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Five great books about verbal communication

If you look at any job application for an Assistant role, you will find something about communication skills. It is a must-have in our profession. Why? Well, we have to communicate efficiently with our Executives, we have to interact with loads of different people from all walks of life and different levels within the business. […]

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The road to strategic thinking

In today’s blog post I’ve adapted the presentation I gave at the Future Assistant Conference back in February. The title of the session was ‘The road to strategic thinking’.  Over the last 7 years I’ve followed how the PA industry has changed, publications have come and gone, new thought leaders have stepped up…. How we […]

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Five prioritising tips for PAs

You know when you’ve just got an absolute load of stuff on your plate and you have no idea where to begin? Yeah, I can see you nodding – hello, isn’t every day like that?! I’ve been feeling like that a lot lately, so what tends to happen is that nothing gets done and I […]

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Managing your own time and dealing with interruptions 

I thought I would start the week by sharing another video from last year’s Virtual Summit. This is one of my favourite panel sessions, we had a brilliant line up and some really honest and thoughtful conversations around time management and dealing with interruptions, which as you will know, is a constant battle for Assistants. […]

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Working with the executive team

Working with the executive team

As assistants most of us will interact with our organisation’s Executive team on a daily if not hourly basis. Your manager may well be part of the Executive team. If that is the case you will have even more phone calls, meetings and general engagement with other Directors and top-level members of staff.

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Saying 'no' nicely

Saying 'no' nicely

A short and sweet blog post today. I was going to write about setting boundaries and saying ‘no’ nicely but then I found this article – and it is better than anything I could have written so I thought I would share it with you.

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Speaking with authority at work

A few months ago I recorded a series of webinars for an assistant association in the States (more to follow soon). Before I embarked on this assignment I was slightly concerned because I do think I sound like a twelve year old. On top of that I have a fairly distinct Cockney / Essex accent.

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How to be an assertive assistant

How many times are assistants told to be more assertive? It seems to me the word is everywhere we look, it is on our job descriptions, it is in our objectives and there are a ton of courses solely dedicated to making assistants more assertive. It seems we must constantly assert ourselves or we are […]

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How should assistants represent their boss at a meeting

As I have moved up the career ladder and become much more of a business partner as well as an EA I have found myself frequently attending meetings on behalf of my manager and representing them at lots of different events and functions.

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Do you have the confidence to open the boardroom door?

I’m not quite sure why I’ve been so lucky but in my last three roles I have sat near the company boardroom, in the last two offices in fact I’ve sat directly outside the boardroom. Like I said, I don’t know why I was so lucky!

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