Latest core competencies blogs

How to make your desk space more efficient

How to make your desk space more efficient

Recently I have been spending a lot of time trying to get my home office into a state of total perfection, where I have everything I need to hand, and the atmosphere is one of calm efficiency. Obviously, this is a dream but one I aim to achieve one day. Anyway, I was thinking about […]

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6 things to stop doing in your one to one

6 things to stop doing in your one to one

For Assistants, the time they spend with their Executive in a one to one setting is so necessary and enables them to get on with all the tasks that require just that little bit of input from their boss. But, as I’ve heard many many times, there are lots of you out there who do […]

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Discretion at work for Assistants

Discretion at work for Assistants

Look at any job description for Assistants, and you will see the word discretion. It is a crucial skill for Assistants and something that we have to practice on a daily basis. One slip and you are at risk of jeopardising your reputation and all the hard work you have put into building the relationship […]

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The ultimate guide to creating a successful Executive and EA partnership

The ultimate guide to creating a successful Executive and EA partnership

Over the last few years, I have written a lot about creating a successful Executive and EA partnership. It is the key relationship for Assistants and the one part of the role that you have to get right. Without a successful partnership, the work just becomes that much tougher. So, today I thought I would […]

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How to chase requests at work without annoying people

Picture the scene. You’ve asked somebody that you work with to do something for you or your Executive. You need their input on the task before you can move on with your work. You email them the request, you don’t hear anything back, you email again, you get a reply that states they will get […]

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Top tips to impress the boss

Is it just me or does it feel like your boss expects more and more from you? I love the challenge this brings but jeez, sometimes it’s beyond difficult to bring more to the table than I already do – I, mean, I like to think I’m already perfect! I thought I’d share some of […]

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Working with the executive team

Working with the executive team

As assistants most of us will interact with our organisation’s Executive team on a daily if not hourly basis. Your manager may well be part of the Executive team. If that is the case you will have even more phone calls, meetings and general engagement with other Directors and top-level members of staff.

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Saying 'no' nicely

Saying 'no' nicely

A short and sweet blog post today. I was going to write about setting boundaries and saying ‘no’ nicely but then I found this article – and it is better than anything I could have written so I thought I would share it with you.

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Speaking with authority at work

A few months ago I recorded a series of webinars for an assistant association in the States (more to follow soon). Before I embarked on this assignment I was slightly concerned because I do think I sound like a twelve year old. On top of that I have a fairly distinct Cockney / Essex accent.

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How to be an assertive assistant

How many times are assistants told to be more assertive? It seems to me the word is everywhere we look, it is on our job descriptions, it is in our objectives and there are a ton of courses solely dedicated to making assistants more assertive. It seems we must constantly assert ourselves or we are […]

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How should assistants represent their boss at a meeting

As I have moved up the career ladder and become much more of a business partner as well as an EA I have found myself frequently attending meetings on behalf of my manager and representing them at lots of different events and functions.

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Do you have the confidence to open the boardroom door?

I’m not quite sure why I’ve been so lucky but in my last three roles I have sat near the company boardroom, in the last two offices in fact I’ve sat directly outside the boardroom. Like I said, I don’t know why I was so lucky!

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