Handling colleagues who think you are their Assistant (when you are not!)

Handling colleagues who think you are their Assistant (when you are not!)

We’ve all been there, picture the scene. You are sitting at your desk, working hard, you are focused and you have a deadline to meet when a colleague comes up to you, interrupts what you are doing to ask you to do something that isn’t your priority, it isn’t something you should be focusing on […]

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How to manage conflict at work

How to manage conflict at work

At our recent Future Assistant Conference, we covered the topic of ‘managing difficult conversations’. Julie Leitz’s presentation is still one of our most popular online sessions because so many us shy away from having difficult conversations and managing conflict at work. It is inevitable that conflict will arise in the workplace; we all have different […]

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The ultimate guide to creating a successful Executive and EA partnership

The ultimate guide to creating a successful Executive and EA partnership

Over the last few years, I have written a lot about creating a successful Executive and EA partnership. It is the key relationship for Assistants and the one part of the role that you have to get right. Without a successful partnership, the work just becomes that much tougher. So, today I thought I would […]

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How to deal with the office downer

How to deal with the office downer

I was recently watching a brilliant interview with the former Assistant to Mark Zukerberg, Anikka Fragodt. During her presentation she said that she was always open and approachable with her colleagues at Facebook because she felt part of her role was to council her colleagues and pass their fears and concerns onto her Executive. This […]

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