When hiring external meeting spaces assistants should treat the task as they would a small event. There are many factors that will make the meeting a success. Assistants must ensure they hire a meeting space that contributes to the success of the meeting. Here are some top tips for booking space for your Executive meetings.
Next up in our series of blog posts on core soft skills I am going to look at diplomacy and tact for assistants. Assistants have to possess a number of soft or interpersonal skills. Some are essential, some are nice-to-haves and others can be handy but not always necessary. Diplomacy (or at the very least tact) is an absolute must have.
On March 26th I joined some of the PA community’s most motivated and inspiring representatives at the annual Assist conference, speaking in a case study slot on “Future proofing your career”. One of the best ways to add value, progress, and drive change is by creating a handbook for assistants at your company. Having led the development of a handbook for two global organisations, my session focussed on the process from start to finish:
Although the role of an assistant can be incredibly varied, there are certain aspects that all of us will face at some point in our career. We all have similar experiences in the workplace… Yes, I do know where the photocopier is… No, I can’t fix the paper jam… And then there are the competencies that we all need to get the job done. Today we will be looking at how we deal with conflicting priorities.
Let’s face it most of us don’t sign up to this assistant malarkey because of the short hours. We kinda know that we are not going to start the day at 9am and be out the door at 5pm. The hours are unpredictable and we are often the last to leave and the first to arrive.
Most assistants find that they are the absolute centre of their office, they are the fountain of all knowledge and the keeper of all secrets. This is generally a brilliant place to be and one of the main reasons assistants love their job. But! One of the draw backs is the constant attention (and adulation) from demanding colleagues.
We have all experienced someone somewhere throughout our careers that just doesn’t want to make life easy. Whether it’s your new work colleague that’s worried you are going to take their job or a boss who has just taken a disliking to you, belittling everything you do, questioning every step you make or ensuring that you seem to get the blame for everything that goes wrong.