Using networks to get stuff done

Using networks to get stuff done

Just last week I was reminded how brilliant PAs are at using networks to get stuff done. I’m lucky to be a member of a direct messaging group on Twitter made up of some very awesome and proactive assistants. I was on the website the other day and noticed that I had a load of new messages flashing away. When I took a quick peek I saw that one of the PAs had messaged the others to ask if they knew any courier services that could deliver to Germany over the weekend. It was a bit of a tricky and really urgent request. Within the space of an hour the assistant had the contact details for a courier service and had resolved the issue. I can only imagine how impressed her boss was! It showed me how powerful assistants can be when they tap into their networks. We don’t have the answers to everything (although often our organisations think that we do!) but with the help of other assistants we can basically rule the world! So how do we ensure our networks are there to help us get stuff done? Here are a few tips:

Top tips: Using Networks to get stuff done

Get to know your network

Assistants have access to many networks that can help with various aspects of the role. It is important to get to know the people within the networks. If you can all put a face to a name it really helps. If you can get out and about, attend networking events and get to know other assistants this really helps. If you are more of a social network kinda assistants ensure you like, share and comment on other assistant’s posts. Simply getting to know your contacts will make it easier for you to help each other out.

Give and take – networks need to get stuff from you 

This is really important. If someone in your network asks for help and you can help – do! If you have a great supplier that you can share with your network or any advice, training suggestions or something that you have implemented that works sharing this knowledge don’t hold back from sharing the information. Your network might not need that contact now, but it might come in handy another time. Giving back is the number one rule to networking!

Don’t beat around the bush – get stuff done quickly

We are a busy bunch and I think most assistants would prefer a straightforward conversation. If you need help, ask for it up front. This is one of the reasons we network in the first place! We get asked questions a billion times a day from colleagues so we are pretty used to sharing our knowledge and helping other people out. Don’t be shy! Your network will have the answers and if they don’t, they probably know someone who does!

Don’t rule people out – they have networks too! 

Assistants deal with all manner of issues so actually our knowledge is pretty widespread and our networks can be really big. So don’t rule people out because you don’t think they will be able to help – you never know and it is always worth asking the question. It is also well worth being a little creative with your networks. Try to network with people who might be able to help in certain areas. For example, I always found the post room staff to be incredibly helpful when I needed details for a new supplier – they see parcels, packages and couriers bringing new products in and out of the office all day long. They knew all kinds of stuff!

Assistants are naturally good networks, you might not think it, but we are! The nature of our role means we come in contact with lots of different people, companies and suppliers and we generally are pretty helpful types! So next time you need something remember using networks to get stuff done will help no end.

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Firstly, can I have a little background about you…

What is your career background?

I started my working life as a Chef. When I left Catering College it was obvious to me that I wanted something with more regular hours.

The hotel where I was working part time to obtain my catering qualification asked me to stay on. When I told them what I was looking for, they asked me to become the receptionist. After a few years of becoming their Head Receptionist and not learning anything new I was ready for a new challenge. I came across a role for a Doctor’s PA and this gave me my first taste of a PA role. I stayed there for four years.

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The word networking can strike fear, horror and / or joy into the best of us. Networking is without a doubt a valuable skill set and resource tool but for many it can involve going outside our comfort zone when confronted with the notion of chatting to a complete stranger.

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Back in November I had the pleasure of speaking to 50 assistants who were attending a networking event organised by ACE (Assistant Community EMEA), an internal networking group set up by assistants at BlackRock. I must say I was completely bowled over by the event, which is not something I have often said about networking events for assistants!

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