I am a keyboard warrior. Not necessarily by choice, but rather by circumstance. I’ve worked as a PA and Office Manager across the Pharmaceutical, Healthcare and now Foodservice industry since 2011. In recent years I’ve found myself in the online space where first impressions with clients happen over live chat, email or phone. A heart-warming […]
Last year I wrote a blog about how assistants should always try to make a really great first impression. You never know who you will end up working with, or for, so it is important that you take the time to make that first contact memorable for all the right reasons. Saying that, everyone has their off […]
Looking back on my career as an Assistant I can pinpoint a few occasions where I definitely made a great first impression. For example, there was that time I absolutely nailed a first interview and later that day I got the phone call to say the Exec didn’t need to interview anyone else and if I […]
After Jonathan’s fantastic motivational keynote at the Assist Conference I was keen for him to share his knowledge and experience. Here is his take on how unconscious bias can mean you miss out on the best personal and professional relationships.
I was in my early 20’s when I landed my first full time one on one PA role, prior to that I had been working as an account manager. Although the two jobs had very similar elements I must say transitioning from an account manager into a PA role was a difficult process.
Last week on the blog I wrote about how to dress down for work without looking unprofessional, particularly when the company allows for casual Friday. I received feedback that suggested a lot of companies have stopped casual Friday for one reason or another.