Enjoy today’s day in the life: Brenda Rogers, EA to the CEO, Del Frisco’s Restaurant Group
What are the main aspects of your role?
The main aspects of my role are to manage the CEO and CFO’s active calendar of meetings and travel. I work closely with both gentlemen to keep them well informed of upcoming commitments, and I communicate on behalf of the CEO with Board Members on matters related to the company’s initiatives, as well as, coordinate the quarterly Board Meetings. I also lead/support the administrative team and manage our office.
What is your morning routine before you get into the office?
My morning routine before going to the office: Check my smartphone for any business emails that I may have received overnight and respond, if necessary to do before getting to the office; get dressed; walk and feed my doggie; pray, and stop at Starbucks.
What time do you get into the office and what time do you leave?
I usually get to the office by 8:30. If there is a morning meeting, I will arrive between 7:00 and 7:30. I usually leave the office at 5:30; however, I am on call 24/7.
What does an average day look like?
The best part about my role is there is no “average” day. I can be making air reservations or managing my managers’ calendars one moment to going to tastings to attending the Leadership Team Meeting to taking care of a personal matter for my manager to coaching an assistant on my team.
What do you do for lunch?
Most days I order lunch (along with my managers) from DoorDash and eat at my desk. Sometimes to “get away”, I close my office door and watch a show on Netflix or Hulu. For the last few weeks, I have been watching “Comedians in Cars Getting Coffee” with Jerry Seinfeld. It is a great comedic rel. On the rare chance that I leave the office for lunch, I go out with one of my co-workers which is so nice!
What is the hardest part of your day?
I really don’t have a part of the day that is hard. But I do have the hardest part of the month. That’s when expense reports are due. I have three to complete by a deadline. Because they are large, and I am constantly interrupted with other business, it can take me three to four days to complete them.
What do you enjoy most about your role?
What I enjoy most about my role is being a part of the Leadership Team. It is interesting to be a part of the process of making our company successful. And, I am not there to take notes. I have an active part in the meeting which includes me giving my insight or making a suggestion.
What has been your career highlight?
My career highlights have been gaining certifications: Certified Administrative Professional® (CAP) in 2007 and obtaining the Advanced Certificate for the Executive Assistant (ACEATM) in 2017. I love learning and sharpening my skills.
What do you do in the evening with your spare time?
I spend the evening playing with my pup and watching television. Sometimes, I will meet friends for drinks and/or dinner.
What is the one piece of advice you would give to other assistants?
Stay sharp and relevant by getting training, even if it is once a year. And be sure to apply what you’ve learned.
What would you do if you were not an assistant?
That is a very good question. I have no idea! I have wanted to be a secretary/assistant since I was a little girl. This is truly my dream job!
What is the one piece of technology, app or website you could not do your job without?
I could not do my job without my smartphone. It is my mini-computer, phone, calendar, reference book and connection to my managers and team all at my fingertips.
Can you recommend any events, books, publications, websites, training programmes for other assistants?
I highly recommend attending Be The Ultimate Assistant. I have gone to this seminar a couple of times (as well as read the book). I love this seminar! And, check out the Advanced Certificate for the Executive Assistant TM. This is a challenging, five-day course that will teach you so much about the world of business.
I also suggest reading “The CEO’s Secret Weapon” by Jan Jones. Even if you are not a CEO’s assistant, this book is full of useful information, interviews and tools. I often refer to this book.