Thanks again to everyone who completed the Practically Perfect PA Industry Snapshot survey. We had some really interesting feedback and I want to share some of that with you today. We asked you a few questions regarding the environment you currently find yourself working in and what your offices might look like in the future. Here are some of your thoughts…

Has the design of your office changed in the last five years?

  • We are working towards a paperless office within the next two years
  • Yes, we now have an open plan office with hot desks and more people working from home
  • We have had a total office renovation with modern furniture – office desks for standing or sitting. Updates on all of our hardware & software, including touch screen telephones with face-view and better communication system. We also have live chat with our IT support desk
  • Yes with health being a focus so think office gym equipment, stand up desks etc.
  • Our office is much more eco-friendly
  • Agile working is the way forward for our office
  • The meeting rooms in our offices are much more flexible with movable walls, digital whiteboards etc.
  • We’ve reduced the amount of storage space to encourage staff to go digital
  • We have more informal meeting spaces
  • I now work from home
  • We have consolidated people into less space to save money on office rent
  • We now have a zero tolerance policy for paper left on desks over night
  • We moved buildings and all of the assistants were assigned desks next to each other

Do you work in the same location as your Executive?

I asked this question to see whether assistants were working more remotely from their Executives but the answer was a resounding no, with 87% of you still working in the same location. I would imagine that most assistants still sit outside their Executive’s office or pretty close by and I can’t imagine this changing any time soon!

Are you able to work remotely (from home or out of the office)?

64% of you answered yes to this question which is slightly higher than previous years. It looks like organisations finally understand that assistants can work very productively while out of the office!

On average, how often does your Executive travel for business?

I asked this as the number of people travelling on business continues to rise and many Executive’s now spend more time on the road than they do in the office. Your answers certainly seem to reflect this trend with 70% of you saying your Executive travels at least once per month. This will certainly change how assistants work with their Executive’s particularly around the use of technology.

Some of your favourite technology

Here is some of the technology you use on a regular basis…

  • Google docs
  • SharePoint
  • Scannable
  • Bloomberg & Reuters
  • Jabber
  • DocuSign
  • Huddle, Doodle, Prezi, Sway
  • Zoom
  • Telepresence rooms
  • WebEx
  • Evernote
  • Blackboard
  • Travo
  • Echo Smartpen
  • Slido
  • Box.com
  • Google Hangout
  • Skype

In a typical month, which types of apps do you use on your smartphone for work?

I was surprised at the mixture of responses for this question with many of you happily listing your favourite apps while others said they did not or were not allowed to use their smartphones for work purposes. Many organisations, for security reasons, do not allow staff to use their own devices for work including access to emails etc. I wonder what effect this has on work life balance for assistants within these types of organisations? It would certainly stop you checking emails at ungodly hours, which can only be a good thing!

For those of you who do use your smartphones, here are some of your preferred apps:

  • Whatsapp
  • National Rail, TFL, Hotels.com
  • Banking apps, maps, stocks, Uber, restaurant apps
  • Travel Apps: Tripit / flight apps / Hotel apps / City guides etc.
  • Concur for expenses
  • Trello
  • The Calculator – all the time!
  • Skyscanner
  • Outlook mail & calendar, Yammer, OneNote, OneDrive, Google, MSN Weather, Office Lens, Skype for Business
  • MobileDay, Waze, Amazon, Concur, Uber, WhatsApp, Skype and Amex
  • American Airlines, FlightStats, Open Table, Google Maps, Weather Channel, CNN, Apple Notes, FaceTime, InstaCart, Uber, Curb, Amazon, WhatsApp (International Texting when my Executive is travelling abroad), Facebook, Twitter, Marriott, Goodreads, Transit Tracker
  • Citymapper
  • The Trainline
  • XE

We have also put together a handy infographic with all of the information, please feel free to share this with your colleagues and network!

The Industry Snapshot: The Office of the Future

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