What are the main aspects of your role?

The main function of my role at Shoosmiths LLP is to support the Chief Executive in her day to day activities in relation to the operational aspects of the business which include all typical PA duties to a Board level executive.

What is your morning routine before you get in to the office?

On a work day I get up around 0515.  Coffee is the priority at this time!  Once cats are fed I’m on the road to beat the traffic.

What time do you get into the office and what time do you leave?

Generally I arrive around 6.30am and leave by 5.30pm.

What does an average day look like?

First things first, I check my emails and then review the diary for the day and then the rest of the month to remind myself of what upcoming meetings are scheduled and what papers I need to collate.   My task list is next on the agenda and I re-prioritise commitments if required.  I speak with my CEO each morning, regardless of where she is in relation to business commitments.

What do you have for lunch?

Normally chicken pieces with sour cream/coriander dip from M&S!

What is the hardest part of your day?

There isn’t necessarily a certain hard part to my day, each day is different.  As and when different business commitments/operational deadlines arise can add pressure to timelines and change your days route.

What do you enjoy most about your role?

I love that no two days are the same.  My job has variety and I am always talking to different colleagues.

What has been your career highlight?

I have worked with Claire for almost 17 years now and I have been able to support her as she has grown to become CEO of Shoosmiths LLP. Being able to support someone for that length of time is incredibly satisfying and has to be one of the highlights of my career.

What do you do in the evening with your spare time?

I love to read books and my Kindle is always with me. In the summer months I can always be found in the garden as I am a keen gardener.

What is the one piece of advice you would give to other assistants?

You can never check things enough. Everyone is human and gets things wrong every now and again but aim to get it right 99% of the time!

What is the one piece of advice you would give your younger self at the start of your career?

I would not have trained to be a hairdresser/beautician. Instead I would have attended Business College straight from concluding school.

What would you do if you were not an assistant?

I always wanted to qualify as an Air Traffic Controller!

What is your favourite app or piece of technology that you could not do your job without?

iPhone – it is my third hand!


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